Accessibility Statement

Our Commitment to Accessibility

JET SENSE AVIATION, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure that our website is accessible to all users.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities. Conforming to these guidelines helps us ensure that the website is accessible to the widest possible audience.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our goal is to meet Level AA conformance.

Accessibility Features

We have implemented the following accessibility features on our website:

• Semantic HTML: We use proper HTML elements to provide structure and meaning to content.
• Alternative Text: All meaningful images include descriptive alternative text.
• Color Contrast: We maintain sufficient color contrast between text and backgrounds for readability.
• Keyboard Navigation: Our website can be navigated using keyboard alone, without requiring a mouse.
• Focus Indicators: Visible focus indicators help keyboard users track their position on the page.
• Form Labels: All form fields have associated labels for screen reader compatibility.
• Responsive Design: Our website adapts to various screen sizes and can be zoomed up to 200% without loss of functionality.
• Clear Navigation: Consistent navigation and clear page structure help users find information easily.
• Link Text: Links use descriptive text that indicates their purpose or destination.
• Error Identification: Form errors are clearly identified and described to users.

Known Issues

We are actively working to identify and address any accessibility issues. Currently, we are aware of the following areas that may present challenges:

• Some third-party embedded content (such as Google Maps) may have accessibility limitations beyond our control.
• Form processing by third-party services may present accessibility challenges that we cannot fully control.

We are working to find solutions for these issues or provide alternative ways to access the information and services they contain.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (including JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

We regularly test our website with various assistive technologies to ensure compatibility.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Alternative Contact Methods

If you need assistance accessing information on our website, please contact us through any of the methods above. We are happy to provide information in alternative formats upon request, including:

• Large print versions of documents
• Audio descriptions
• Phone-based assistance

Third-Party Content

While we strive to ensure accessibility throughout our website, some third-party content may not fully conform to our accessibility standards. This includes:

• Google Maps embeds
• Third-party form processing (FormSubmit)
• Images hosted on third-party servers

We work with these third parties to encourage accessibility improvements, but we cannot guarantee full accessibility of their content.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

• Regular accessibility audits of our website
• Training our team on accessibility best practices
• Monitoring for new accessibility issues as content is added
• Staying current with evolving accessibility standards and guidelines

Formal Complaints

If you are not satisfied with our response to your accessibility concerns, you may file a complaint with the appropriate civil rights enforcement agency. In the United States, the Department of Justice accepts complaints regarding website accessibility under the Americans with Disabilities Act (ADA).

Enforcement Procedure

In case of an unsatisfactory response to your accessibility complaint, you may contact:

Updates to This Statement

We review and update this accessibility statement periodically to reflect our ongoing commitment to accessibility. The "Last updated" date at the top of this page indicates when this statement was last modified.